Independent thinking · Microsoft internal
Ideas built to be examined.
Essays and working arguments on technology, leadership, transformation, and the systems around them.
Featured thought
Crossing the agentic chasm
The market has moved faster from AI assistance to practitioner-led delegation than most enterprise operating models can support. Crossing the gap means connecting that practitioner power to trusted enterprise operation.
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The agentic chasm
The central gap is between what a skilled practitioner can make AI do and what an enterprise can responsibly operate.
Adoption is ahead of transformation
Personal AI adoption is advancing faster than workflows, governance, ownership, and operating models are changing.
The unit of value must change
Agentic work should be evaluated through the total cost of an accepted outcome rather than seats, tokens, or activity alone.
Delegation requires a trust boundary
Enterprise delegation depends on identity, permitted and reliable data, traceability, supported interfaces, controls, and clear ownership.
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